Olson Homes is pleased to announce another incredible achievement! Eliant, the leading customer experience management company in the homebuilding industry, has awarded us the prestigious Overall Home Purchase & Ownership Experience Award, marking our historic fifth win in a row! This recognition is a true testament to our unwavering commitment to providing exceptional service to our homeowners, from the very first interaction to long after they move in.
“We’re incredibly grateful for the positive reviews and votes from our valued homeowners,” said Scott Laurie, President & CEO of Olson Homes. “Our top priority is their satisfaction, and we strive to create a seamless and positive experience for them throughout the homeownership journey.”
In addition to the top award of the night, Olson Homes also received numerous accolades in other categories. These include:
● First Place for First-Year Quality for a Large Volume Builder
● First Place for First-Year Customer Service Experience for a Large-Volume Builder
● First Place for Customer Communication
● First Place for Customer Service Representative of the Year with Medium-Volume Survey Responses
● First Place for Sales Representative of the Year with Medium-Volume Survey Responses
● Second Place for Purchase Experience for a Large-Volume Builder
● Honorable Mention for Design Experience for Large-Volume Builder
● Honorable Mention for Customer Service Representative of the Year with High-Volume Survey Responses
A huge congratulations to all of the nominees and winners!
Want to learn more about Olson Homes and our award-winning communities? Click here to explore our neighborhoods in LA County and Orange County, and schedule a tour to experience the Olson difference firsthand!